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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

David Demonte

August 24, 2023

5  out of  5 rating by David Demonte
"Lindsay and her team at State Farm in New Philadelphia, our professional, courteous, and knowledgeable. Would recommend Lindsay and her team to anyone!"

The lil Redneck

April 24, 2023

1  out of  5 rating by The lil Redneck
"I have more policy’s than most through her and she often will mess up the details on my policy’s and refuse to work with me on fixing any problems I have with them including billing"

Debbie McFarland

April 17, 2023

5  out of  5 rating by Debbie McFarland
"I love Lindsay and her team. She makes sure I have the right coverage. She goes over and above and makes sure that all of the bases are covered. I trust her and appreciate how she treats me as a person, not just a number."

Jerry Grimes

April 14, 2023

5  out of  5 rating by Jerry Grimes
"They made my life insurance claim as easy as possible."

Monica Scott

February 13, 2023

5  out of  5 rating by Monica Scott
"Everyone we talk to is always very helpful and kind."

Rachel Wrana

January 25, 2023

5  out of  5 rating by Rachel Wrana
"Love Ashley very personable and helpful."

Cameron Civiello

January 23, 2023

5  out of  5 rating by Cameron Civiello
"I would like to say that this team is awesome! They are very quick to answer my questions and always get the job done in a timely manner, thanks a lot!"

Tracy Smith

January 23, 2023

5  out of  5 rating by Tracy Smith
"Great customer service from the agents!"

Alex Rosenberry

September 16, 2022

5  out of  5 rating by Alex Rosenberry
"Lindsay and the staff are awesome. Always going the extra mile to make sure their customers receive the best service possible."

Harold Brown

August 28, 2022

3  out of  5 rating by Harold Brown
"Nice place to get your pets needs. It set up very good easy to move around and fine what your looking for."

Baily Gortney

June 21, 2022

5  out of  5 rating by Baily Gortney
"Words cannot express the amazing work ethic Ashley has demonstrated !! After being in a car accident I found myself in a very troubled time with car and parts shortages. With such shortages I was told that I was going to be left without a rental car while waiting for my car to get fixed .. which posed a huge issue for I had a job to attend . Ashley had gone ABOVE and beyond even after hours to do the best she could to get me a rental car for longer , and succeeded!!!… She had called who she could , stayed in contact with me , and showed empathy throughout the whole process. She really gets the job done and showed such compassion for her customer to ensure that I was satisfied . I was truly so impressed by her willingness to help and get things solved. Phenomenal work Ashley!!"

Cheryl Henry

May 17, 2022

5  out of  5 rating by Cheryl Henry
"This was my first time meeting this agent and I was treated like I was an old friend and veru relaxed."

Tanya Haynes

November 12, 2021

5  out of  5 rating by Tanya Haynes
"Melissa was super professional and easy to work with. She was so helpful in making our transition from another insurance company to State Farm. The rates were very pleasing and we are looking forward to doing business with State Farm. Thank you Melissa."

Derrick Beitzel

October 22, 2021

5  out of  5 rating by Derrick Beitzel
"Melissa was quick to reach out to me the next day after I began searching for quotes on line. She was friendly and efficient. The quotes she was able to give me were much better than many other companies I looked into. I look forward to working with them more in the future and possibly transferring other insurance policies."

Eric Sell

October 1, 2021

5  out of  5 rating by Eric Sell
"Awesome friendly staff"

Rick Cole

September 27, 2021

5  out of  5 rating by Rick Cole
"Melissa was quick and accurate in responding to my request for documentation. Customer service is great which is rare these days."

Amber Sherer

September 13, 2021

5  out of  5 rating by Amber Sherer
"So helpful and goes out of their way to make you feel important and get you what your looking for!"

Robert Mahaffey

September 10, 2021

5  out of  5 rating by Robert Mahaffey
"Very professional and polite. Great customer care!"

Tami Edgar

September 10, 2021

5  out of  5 rating by Tami Edgar
"Great office and service and affordable insurance. Highly recommended!"

Alan Welch

June 2, 2021

5  out of  5 rating by Alan Welch
"I found working with Melissa to be an absolute joy. She was very professional and able to answer all my questions and address my concerns about changing insurance companies. As a business professional, I know that it is important to have outstanding individuals representing your company. I believe that Lindsay Adam has that person in Melissa Ashcraft. If you ask me if I am happy that I switched to State Farm? The answer would be YES! If you ask me if they are saving me money? Again, the answer would be YES! IF you ask me, would I recommend working with Melissa? I would have to say, ABSOLUTELY! Give them a call!!!"

Greg Holmes

May 17, 2021

5  out of  5 rating by Greg Holmes
"Lindsay and Melissa are absolutely great to work with. They make everything easy! Lindsay also gives back to our local baseball organization every time I have ever asked her! I recommend Lindsay Adam State Farm to all my family and friends!"


May 17, 2021

5  out of  5 rating by Tiffany
"My husband and I have been insured with State Farm for a few years now. Lindsay and her team are time efficient, friendly and reliable. I feel like their rates are pretty fair compared to others. Keep up the good work girls!"


November 2, 2020

5  out of  5 rating by tiff
"lindsay & ashley are very knowledgable & friendly. take care of every question you may have. they go above & beyond!"

Kodi B

July 13, 2020

5  out of  5 rating by Kodi B
"Lindsay & her staff have insured our business for years. They are always professional and we feel they always have our back which is appreciated! Thanks for being there for us!"

Amanda Brindley

June 22, 2020

5  out of  5 rating by Amanda Brindley
"Lindsay is professional, honest and makes you feel like a friend not just a customer! Office is clean, organized with a very friendly staff!"