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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Dianna Harmon

February 5, 2026

5  out of  5
rating by Dianna Harmon
"I always been greeted with a smile and a friendly face. Liz is great at her job...she had my address pulled up before I could give it to her."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Zoe McConaha

February 4, 2026

5  out of  5
rating by Zoe McConaha
"I always receive great service here in person and on the phone. I am always greeted with kindness and they always answer any question that I might have! Lindsay and her team have been so helpful to me while I am navigating a tricky car accident claim."
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Kathy Alspaugh

February 2, 2026

5  out of  5
rating by Kathy Alspaugh
"Melissa is very personable very professional switched over my homeowners and my car insurance no problems no glitches wonderful interaction so happy to be part of the State Farm family thank you very much"
We responded:
"Kathy, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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LESTER LOBO

January 23, 2026

5  out of  5
rating by LESTER LOBO
"Best customer service from insurance company that I have ever had. If you need help getting a quote or switching over go see Sam. She is the best will recommend her to everyone great customer service and easy to work with"
We responded:
"Thanks so much for the amazing review, LESTER! We really appreciate your support here in New Philadelphia . If you ever have any questions or need insurance assistance in the future, we are just a message away! Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Lindsay Adam’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in New Philadelphia . "
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Amanda Habig

January 22, 2026

5  out of  5
rating by Amanda Habig
"They are always so helpful, I warned them when I made the switch, i'll be calling in alot with vehicle changes lol. They always are pleasant and helpful on the phone guiding me through everything."
We responded:
"Thank you so much, Amanda! "
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Dawn Overholt

January 22, 2026

5  out of  5
rating by Dawn Overholt
"I’ve always had great service for everything from quotes, to payments and to claims."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in New Philadelphia to know that you had such a wonderful experience with us here on State Farm Agent Lindsay Adam’s Team. Thank you so much for the 5-stars, Dawn! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Lindsay Adam’s Team anytime. "
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Jenne Rausch

January 20, 2026

5  out of  5
rating by Jenne Rausch
"Liz was a great help in an emergency situation. She was professional, pleasant and very understanding. Wouldn't do business anywhere else! Awesome team here!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions. Jenne, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Lindsay Adam’s Team—we are always here to help! "
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Jessie Leach

January 20, 2026

5  out of  5
rating by Jessie Leach
"Has always been so kind and caring! Everyone is very helpful especially Liz! Thank you for all you guys do!!!"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Lindsay Adam’s Team. "
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Brian Stewart

January 15, 2026

5  out of  5
rating by Brian Stewart
"Friendly staff and great service!"
We responded:
"Thank you for the fantastic review, Brian! We are always here to help with your insurance needs here in New Philadelphia . "
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Elaina Fox

January 9, 2026

5  out of  5
rating by Elaina Fox
"I've had a wonderful experience any time I've worked with the Lindsay Adam State Farm Office. Everone is so kind and helpful. I have auto, home, and life insurance with them and have never had a problem... plus they've helped me safe a substantial amount of money. Whether it's in otfice or over the phone, someone is always available to help. Last time I went in the office they had an adorable office dog that made the experience that much better. Most recently Liz has helped me, but I believe at this point everyone there has helped me. Always a good experience. I honestly couldn't recommend them more, so hopefully this helps put your mind at easy while researching a reputable insurance company. The website is also intuitive and easy to navigate."
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Crystal Simers

January 6, 2026

5  out of  5
rating by Crystal Simers
"I have been with state farm for a long time. Liz was nice today, and answered the phone on the first ring."
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Kelly Berkshire

January 2, 2026

5  out of  5
rating by Kelly Berkshire
"This team of women are the best!!!Every phone call or visit is a truly pleasurable experience.Give this crew a raise.I will always be a customer."
We responded:
"Thank you so much, Kelly! We appreciate you!! "
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Conor Noland

December 26, 2025

5  out of  5
rating by Conor Noland
"Sam saved me a lot of money monthly! She was very nice and explained everything in a way I could easily understand!"
We responded:
"Thank you so much, Conor! I'm so glad we could help!"
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Ladyne Rennicker

December 21, 2025

5  out of  5
rating by Ladyne Rennicker
"The people at this office have been nothing but wonderful always and I thank you and I appreciate you very much."
We responded:
"Thanks so much, Ladyne!"
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Jordyn Nicole

December 18, 2025

5  out of  5
rating by Jordyn Nicole
"Have had auto insurance through Lindsay Adam's for about 2 years now and I'm actually very glad I switched from my previous agency. They've kept me at a very reasonable rate for my auto which I appreciate so much and I also get a good discount for holding renter's insurance as well. Life also gets crazy sometimes so another thing I greatly appreciate from them is the constant communication and reminder text messages for payments to avoid any hiccups in your policies. It's very helpful and makes things just a little easier. Definitely recommend them 👍🏽"
We responded:
"Thank you so much for the review, Jordyn! We appreciate you and your business!"
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Lexi Kurtz

December 17, 2025

5  out of  5
rating by Lexi Kurtz
"Samantha mercer help me save so much money on my car insurance. She also helped me get insurance on my diamond ring so if anything ever happens to it, I’m covered. Best team ever that they have in there highly recommend!"
We responded:
"Thanks so much, Lexi!"
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Tyler Warner

December 17, 2025

5  out of  5
rating by Tyler Warner
"Great people"
We responded:
"Thanks, Tyler! We appreciate you!"
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CrazyHook

December 17, 2025

5  out of  5
rating by CrazyHook
"Like a good neighbor, they were there."
We responded:
"Thank you so much!"
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Denvil Cook

December 17, 2025

5  out of  5
rating by Denvil Cook
"Working with Lindsay Adam State Farm in New Philadelphia has been an outstanding experience. Lindsay and her team are friendly, professional, and incredibly thorough. They took the time to walk me through my options and made sure I understood exactly what I was getting, which made the whole process stress-free. What really stands out is the level of personal attention. You’re not treated like a policy number. Lindsay and her staff are responsive, proactive, and always willing to help, whether it’s a quick question or a bigger insurance need. If you want an agency that’s dependable, honest, and actually looks out for your best interest, I highly recommend Lindsay Adam State Farm. It’s refreshing to work with people who clearly care. Which seems to be completely lost in this day and age. 5 out of 5! This team are rockstars!"
We responded:
"Thank you so much, Denvil! We appreciate you and your kind words so much!"
Profile photo of Crystal Cook

Crystal Cook

December 17, 2025

5  out of  5
rating by Crystal Cook
"I’ve had an excellent experience with Lindsay Adam State Farm in New Philadelphia, Ohio. Lindsay and her team are professional, knowledgeable, and genuinely care about their clients. From day one, they took the time to understand my needs and made sure I had the right coverage, not just a generic policy. Any time I’ve had questions or needed help, Lindsay and her staff have been responsive, patient, and easy to work with. They explain everything clearly, don’t rush you, and actually follow through. That alone puts them miles ahead of most insurance offices. It’s rare to find an insurance agency that makes you feel confident and taken care of, but Lindsay Adam State Farm does exactly that. I highly recommend them to anyone looking for reliable coverage and outstanding customer service."
We responded:
"Thank you so much, Crystal! We appreciate you!"
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Rodney Sutton

December 17, 2025

5  out of  5
rating by Rodney Sutton
"I was searching for insurance that would beat my increasing rate, but would also offer better deductibles, roadside assistance and car rental services. I found it here. Thank you, Melissa"
We responded:
"Thanks so much, Rodney!"
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James Oliver

December 17, 2025

5  out of  5
rating by James Oliver
"Did amazing work with this company all the time the girls are really great people"
We responded:
"Thank you so much, James!"
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Lurana Baker

December 17, 2025

5  out of  5
rating by Lurana Baker
"I was looking for cheaper insurance and to add a few things and everyone was so nice and we ended up saving around $100. That was awsome!!!!"
We responded:
"Thank you for the review, Lurana! I'm so glad we could help!"
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Dakota

December 17, 2025

5  out of  5
rating by Dakota
"Highly Highly Highly Recommend! I’ve needed to get renters insurance and Sam had my back! She was extremely professional and friendly. If you need anything covered then Sam’s my go to girl!"
We responded:
"Thank you so much, Dakota!"
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Madison Carr

December 17, 2025

5  out of  5
rating by Madison Carr
"Sam M helped me get a much better deal on my car insurance! Huge thank you to her for making the switch super easy!"
We responded:
"Thank you for your review, Madison! We appreciate your business!"